A Heat Interface Unit acts as the interface between a communal heating system and your individual property. Rather than each flat or home having its own boiler, an HIU draws heat from a central source and distributes it throughout your space for both heating and hot water.
This system is particularly popular in apartment blocks and new build developments, where it offers space-saving benefits and improved energy efficiency. Understanding how HIUs work and maintaining them properly is essential for reliable heating and hot water.
When your HIU develops a fault, you need someone who understands these systems inside and out. Common issues include loss of hot water, heating problems, error codes, and pressure faults. With our experience working across various HIU brands and models, we can quickly diagnose and resolve problems.
Our HIU repair callout fee is £90 + VAT, which includes the first hour of labour during normal working hours (Monday to Friday, 8am-5pm). Additional labour is charged at £90 + VAT per hour. For urgent issues outside normal hours, we offer a 24/7 emergency service.
Regular servicing is crucial to keep your HIU operating efficiently and to prevent unexpected breakdowns. An annual service helps maintain optimal performance, ensures all components are working correctly, and can identify potential issues before they escalate.
Our standard HIU service costs £90 + VAT and includes a thorough inspection of all components, cleaning, and testing to ensure your unit is operating safely and efficiently. We'll check plate heat exchangers, valves, controls, and all other critical parts.
Whether you're a property developer, building manager, or homeowner, we can handle HIU installations as part of new build projects or retrofits. We work with all major HIU manufacturers and ensure installations meet all current regulations and building standards.
Our experience spans from individual units to multiple installations across entire developments, and we understand the unique requirements of communal heating systems.
Heat Interface Units require specific expertise that differs from traditional boiler systems. The connection to a central heat network, the control systems, and the heat exchange process all require specialist understanding. We've invested in training and experience to ensure we can properly service, repair, and install these increasingly common systems.
Based in Potters Bar, we're your local experts for all HIU services across North London. Whether you need repairs, servicing, or installation, get in touch today.
